Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Rates We offer free shipping on all orders to the United States and Canada.

Estimated Delivery Times

• United States: 10-20 business days
• Canada: 15-30 business days

Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier delays, or events outside our control.

Order Tracking Once your order has shipped, you will receive an email with your tracking number. You can track your order at emma.market/apps/dsers-track or by visiting our tracking page.

Customs and Import Taxes Buyers are responsible for any customs and import taxes that may apply in their country. We are not responsible for delays due to customs processing.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at support@emma.market within 7 days of the estimated delivery date and we will work to resolve the issue as quickly as possible.

Contact Us For any shipping questions, please contact us at support@emma.market.